ESI: 30 Years of Innovation and Helping Others

Posted by Megan Szukala

October 20, 2017; 3:00 PM

Since we founded ESI 30 years ago, we've sold over 300,000 business communication systems and grown to hundreds of certified resellers nationwide. While this success has helped ESI become the successful business it is, it has also provided us a way to give back to the community. Please indulge us as we look back on the early days and reminisce about how it all began.

 

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The desk phone isn’t dead

Posted by Megan Szukala

September 13, 2017; 3:14 PM

We reject the idea that the desk phone is dead. It’s still a critical part of the business communications ecosystem. All that’s changed is that now the desk phone is not alone. With the emergence of mobile devices and messaging technologies, employees now have other options when it comes to communicating with each other or clients and customers. That means preferences have to change and systems need to mature.

 

A better desk phone and integrated systems are more important than ever. We sat down with our CEO, George Platt, for a few minutes to talk about ESI’s new ePhone7 and why it’s critical that all aspects of a unified communications system be integrated.

 

 

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Topics: technology, product development, Desk Phone

ESI offering basic communication services to customers affected by Hurricane Harvey

Posted by Chris Griffin, Director of Marketing

September 1, 2017; 2:11 PM

ESI recognizes the devastation that Hurricane Harvey has brought upon many of our partners, their customers, and local communities in south Texas and Louisiana. We're ready to do our part by helping local charitable organizations that are providing critical supplies and shelter to those in desperate need. We established the Humanitarian Relief Fund in 2004 in order to quickly respond with assistance during times of national and international crises. These funds have been generously donated by our employees and partners - and matched by ESI. If current ESI partners would like to make a donation for the victims of this disaster, ESI will match that donation dollar-for-dollar.

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Does learning how to use your business phone leave you in the weeds?

Posted by Eddie Weakley, Sr. Product Manager

July 26, 2017; 9:00 AM

When was the last time you bought a new mobile phone and had to use the 200 page user’s guide that came in the box? Heck, I’m guessing in your excitement you quickly opened the package, threw the box to the side, turned your focus on powering up the phone and downloading all the apps you have grown to enjoy. You may be thinking, why is it so easy for me to set up my mobile phone and quickly talk to who I want to talk to? Well maybe not, that could just be me, I have been in the telecommunications industry for eight years and started my journey at Samsung mobile. The mission at Samsung was very clear: beat Apple and provide a device that is easy to use.

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Topics: mobility, Desk Phone

The Chatbots Are Coming

Posted by Megan Szukala

March 6, 2017; 3:00 PM

 

 

The world of Unified Communications (UC) continues to evolve. In January, there were several articles predicting that artificial intelligence (AI) and chatbots will be a UC game changer for 2017.

 

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Topics: technology, product development, Unified Communications (UC), mobility

How Cloud-Based Technology Will Take 2017 by Storm

Posted by Megan Szukala

January 31, 2017; 5:09 PM

The new year is in full swing and with that comes predictions regarding upcoming technological advancement. For the enterprise communications industry, there has been an exceptional amount of talk about the transition to cloud-based systems and the abundance of benefits and flexibility that it provides.

 

Cloud-based communication systems allow more employees to work from home than ever before. In addition, cloud storage provides cheaper and faster solutions for hosting company data and other important information. To wrap up the month of January and to dive into 2017, we’ve rounded up articles to showcase what Unified Communications (UC)  thought leaders are predicting for cloud-based systems in the upcoming year.

 

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Topics: Cloud Communication, mobility

Embracing the Hybrid Cloud in Unified Communications

Posted by Megan Szukala

December 29, 2016; 3:03 PM

Enhancing unified communications through the use of hybrid cloud solutions has become increasingly popular among organizations of all sizes and all industries. The hybrid cloud can provide many unique benefits including customization, scalability, increased productivity and workload management. However, some organizations are still hesitant to make this transition over to the cloud. Not to fear, ESI and the cloud are here to help!

 

To wrap up the month of December, we’ve pulled together articles from around the web that provide a deep dive into how the hybrid cloud can make a positive impact on an organization and bolster results when combined with unified communications solutions. See below for some examples:

 

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Topics: Cloud Communication, Unified Communications (UC)

Working Remotely Over the Holidays? Set Employees Up for Success

Posted by Megan Szukala

December 22, 2016; 4:03 PM

The holiday season is in full swing and with that brings the added difficulty of employees being separated by distance and circumstance. On average 57 percent of Americans will plan to work remotely during the holidays, according to a Zix Corporation study. In order to boost productivity while employees are remote, it’s more essential than ever that companies equip their team members with all the tools to set them up for success during any season.

 

Working remotely can provide huge benefits for both employees and their managers during the holiday season. Setting up shop at home or wherever your travels take you can improve team satisfaction by creating more flexibility and a more consistent work-life balance. The hassle of commuting is removed and people are less likely to leave work early due to personal or travel reasons because they're able to work right up until the end of the day without missing any time with their families.

 

Holiday travel can be stressful enough without having to worry about whether you can reach your teammates right when you need them – or whether your clients can easily reach you. With ESI’s remote working solutions you will have the tools to address and manage those issues on the go.

 

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Topics: mobility

The Future of Unified Communications: Bringing Integration to a Diverse and Evolving Workforce

Posted by Shawn Guenther, Vice President of Product Management & Development

December 2, 2016; 2:03 PM

The unified communications (UC) landscape is changing and evolving as technology continues to integrate our workforce. The rising expectations of enterprises are causing the UC space to push boundaries and blur the lines between work, leisure and mobility.

 

To close out the month of November, we’ve pulled together articles from around the web that offer insight into the current state of the UC space and how it will evolve to accommodate employee work habits, generational preferences and the increasing popularity of the remote workforce.

 

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Topics: product development, Unified Communications (UC)

The New ePhone 7 Is Here

Posted by Kimberley Drobny, Vice President, Marketing

October 11, 2016; 3:00 PM

We truly live in an amazing time, when almost every industry is taking advantage of emerging technologies to enhance the way we live, conduct business and communicate.

 

The mobile smartphone experience is definitely a cornerstone of the rapid innovation we’ve seen over the past 10 years – bringing about integrated application and merging together intuitive user functions that make it easy for us to find and store contacts, communicate and share information.  

 

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Topics: product development