Shawn Guenther, Vice President of Product Management & Development

Shawn Guenther has been a product leader in the communications industry for over fifteen years, focusing on simplification and modernization of business solutions. At ESI, Shawn leads the product management and product development groups in the development of premises- and cloud-based communications platforms, solutions and services.
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Recent Posts

SIP trunking adoption is on the rise

Posted by Shawn Guenther, Vice President of Product Management & Development

September 4, 2014; 9:55 AM

As business grows more mobile and several forms of communication are being used at once, more companies are realizing the benefits of unified messaging. One of the most popular ways enterprises have found to streamline their communications platforms is through the use of SIP trunking, which makes operations easier and greatly reduces costs.

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Topics: SIP trunking

For Whom the Bell Tolls

Posted by Shawn Guenther, Vice President of Product Management & Development

January 13, 2014; 12:05 PM

Shortly after I originally wrote my last post, the FCC held its December open meeting. At this meeting, the Technology Transitions Policy Task Force gave its update on the transition. Chairman Tom Wheeler’s response refers to the “transition from 19th-century analog technology to 21st-century IP technology.”

This hand-waving of the hundred years’ worth of development to get from analog to IP demonstrates that the focus is on rapid advancement and that, while customers will be kept in mind, the intent is to disrupt minimally rather than to eliminate disruption. This is a major shift from an organization which has typically driven policy based on the “five nines” of reliability.

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Topics: Voice over IP (VoIP), Public Service Telephone Network (PTSN), Federal Communications Commission (FCC)

Big Shoes and Plain Old Telephones

Posted by Shawn Guenther, Vice President of Product Management & Development

January 7, 2014; 9:12 AM

Early on the morning of November 5, 2013, our industry changed forever, and you may have missed it. I could be referring to the launch of new software for the ESI Communications Servers and IP Server 900 product lines, but that would be pushy. The event I’m talking about is the ascension of Tom Wheeler as Chairman of the FCC. In a transition time when a new executive usually would be breaking in a new chair, Mr. Wheeler has made big moves. Before closing out his second week as Chairman, he put the nation on notice that the PSTN is likely to be voted off the island.

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Topics: Voice over IP (VoIP), Public Service Telephone Network (PTSN), Federal Communications Commission (FCC)