Cloud communications require new considerations

Posted by Chris Griffin, Director of Marketing

August 19, 2014; 1:48 PM

Considerations_for_the_CloudIt seems like everyone is moving to the cloud these days. Whether through an on-site deployment or a hosted provider, more companies are realizing that modern enterprise telecom needs are best met through the cloud. But while this new model of communication delivery is viable in that it can streamline daily operations, it is not a drag and drop solution - there are new considerations that have to be made before jumping right into the future.

Businesses that are interested in unlocking the power of cloud communications have to make sure they prepare themselves for the switch. It is not enough to embrace the transition with open arms, as issues like Internet connection and security will have to be considered. As communications become further unified over IP channels, it will be important to treat them in the same ways that other online assets have traditionally been handled.

Internet connections have to be bolstered
The more employees an organization has, the greater the demands on their Internet connections are going to be. It is important to keep this in mind when upgrading existing digital phone solutions, as those still working in the office will be requiring greater speeds to support their current practices simultaneously with new telecom networks. According to Philadelphia Business Journal contributor John Gelhard, bandwidth will be a key consideration when navigating these migrations. This is something that will be true for both those seeking hosted providers and on-site deployments.

Security takes on new importance
Businesses should be well-accustomed to the idea of cybersecurity by now, but there has never been a need for communications security quite like this. While those turning to hosted solutions will have the assistance of their provider in this case, those converting their existing systems through SIP trunking will likely have to bolster defenses on their own.

But this should not be considered a drawback. Rather, this is a fairly small price to pay for an advanced telecom asset. As cloud unified communications become more popular and employees continue to demand them, those organizations who do not invest themselves in these networks will increasingly find themselves falling behind.

Turning toward the future
At one point in time, it might have been okay to ignore the rise of cloud UC and write it off as a passing fad. But this is no longer the case. As such, it will be critical for companies to embrace these developments as modern necessities or risk losing their top talent to businesses that do.

Topics: SMB, Cloud Communication