Historically, advanced enterprise tech resources have only been available to large organizations, whereas for smaller businesses, the issue of funding holds them back. For years, these big companies were able to afford top-shelf items and services while their smaller competitors worked with what they had. But modern technology is changing and becoming more accessible.
"Previously, only organizations with robust IT infrastructure (in terms of servers, communications networks, and the staff to maintain them) could offer global access to internally hosted software applications and databases," wrote CloudTweaks contributor Jon Roskill.
Thanks to things like the cloud, it is possible for smaller businesses to have next-generation infrastructures that are on par with their bigger rivals. This is why, regardless of how it is deployed, cloud functionality must be enabled for small business phone systems. The mobility it can facilitate is becoming a requirement for organizations of all sizes. While some will elect to go with hosted services, others will want to adapt their existing circuits to be cloud-ready. The latter of these options carries some significant advantages in its own right: in addition to allowing for the maximum return on investment to be achieved on legacy solutions, on-site cloud communications give businesses more autonomy over their cloud operations.
In-house systems offer greater control
One of the biggest arguments against the cloud is that it is supposedly weak against cyberthreats. But just like any other tech asset, the cloud is what you make it. If all the required protections and procedures are in place and functioning, then there's very little to worry about. This is especially true for an on-site deployment, where IT staffers can execute strategies developed internally - for the company and by the company.
Also, having in-house cloud business phone systems allows for greater autonomy over resource provisioning and application access. Chances are that cloud voice will only be one aspect of a single source communications program. Constant use of this network, especially from beyond the walls of the office, may require more control than a hosted service is able to provide. Assuming that IT staffers are not weighed down by other tasks around the organization, having them manage the cloud telecom system lets companies keep their hands on the wheel.
Buying into the cloud
Despite all of the advantages that cloud communications have been able to illustrate, there are still some who are slow to accept it. This is hard to believe, given that there are cloud successes almost anywhere one turns. According to another CloudTweaks contributor Mojgan Afshari, it sometimes helps if organizations are provided directly with facts rather than expect them to see on their own.
"Many scholars believe that organizations will not adopt a new technology unless the technology can demonstrate a relative advantage in comparison to existing technologies," Afshari stated. "In fact, relative advantage of cloud computing both technically and economically should be observable to companies. Successful business cases, models, and practices which demonstrate the value of the cloud adoption should be visible for companies. This will help them not only to understand the potential benefits of cloud computing but also to obtain an in-depth understanding of the cloud."
One thing is certain: like rock and roll, the cloud is here to stay. It represents a powerful new way to run a company - namely in terms of phone systems for small business. These networks must be available outside the office, and the cloud is the only way to meet this need.