Integration with Intellitouch

Posted by Kimberley Drobny, Vice President, Marketing

October 15, 2015; 4:00 PM

When it comes to your company’s PBX, there are some pieces that are more important than others. These days the market is crowded with providers promising you one feature or another, but it’s not true that more is better. In fact, diluting your network’s communications with useless features opens it up to the possibility of facing more failures and difficulties than is acceptable. It’s even more frustrating when you’re trying to diagnose the problem, only to find that the company responsible for producing your desk phone is an entirely different company than the one that created the phone system. Solving the issue has just become two-times more difficult than it was before, when all you want is for your phone system to just work.


Anyone who is familiar with this nightmare knows that things would be much simpler if their communications technology provider was intimately familiar with both the physical devices and the network infrastructure responsible for keeping it running smoothly. A fully featured offering of phones and applications isn’t worth it when they’re so often difficult to personalize and program.


ESI’s unique integration from the phone to the desktop interface is here to save the day. Intellitouch was designed with simplicity in mind, ensuring that users have the full range of features they seek without the steep learning curve. Our phones are designed to work in our Cloud PBX platform, which allows them to take advantage of the suite of features offered with our system. This gives the user the confidence of knowing that they are never out of sync with software or feature updates.


It’s also notable that our phones are engineered to work with our Cloud PBX platform because this ensures a seamless level of integration, meaning you don’t have to make any sacrifices to take advantage of all of the features on the PBX and phone. They’re built for optimal performance within our platform through Intellitouch, and with this in mind you never have to pass up on the functionality your business needs.


Intellitouch also provides real-time syncing across all devices used with our phone system. From the desk phone to your mobile devices, your actions on one device are immediately reflected across all connected devices – instantly. Place your phone in DND on the web-dashboard and it’s immediately reflected on both your desk phone and mobile devices.


Leave the complicated stuff to us and we’ll provide you with a unified communications solution that is rich in features yet simple to use. Concentrate on what’s important to you and we’ll ensure that you’re able to work freely and on the go with the knowledge that Intellitouch will enable you to communicate without worry.


Learn more about Intellitouch and Cloud PBX here: 

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Topics: Cloud Communication, Voice over IP (VoIP), Unified Communications (UC), mobility