Organizations that want to have cloud phone solutions within their offices must make sure that they can send power over Ethernet to support the IP phones they will likely be using. They should also have backup power for Ethernet switches, especially if they are plugged into outlets within the office. Endpoint registration (a legal issue) is necessary, along with location tracking, in order for 911 call responses to be as effective as possible.
But perhaps the most important thing to take care of is bandwidth. Cloud application performance can be very difficult without enough data for everyone on the network to use and operate their IP phones. PCs using software-based phones (known as softphones) will need to run fast and cleanly enough to support holding a call while performing other tasks as well.
For a WAN connection, smaller and larger organizations have different paths. Small organizations can simply connect to cloud providers over public internet in order to power their VoIP and other communications. They won't have an issue as long as they have fewer than 10 employees. However, groups that are midsized and larger may find that they need to leverage an ISP that can handle a commercial amount of traffic in order to get the best possible clarity,according to TechTarget contributor Irwin Lazar.
UC and cloud phone solutions offer a lot to the modern business. With fast, easy-to-use communication software, mobile access and always-on notifications, it's easy to see why many companies want to upgrade their business phone system. However, they must tend to the realities of their on-premises network in order to make this move worthwhile. With a little bit of ingenuity and attention to detail, it is possible to upgrade communications for an entire company fairly easily.
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