Cloud communications require new considerations

Posted by Chris Griffin, Director of Marketing

August 19, 2014; 1:48 PM

It seems like everyone is moving to the cloud these days. Whether through an on-site deployment or a hosted provider, more companies are realizing that modern enterprise telecom needs are best met through the cloud. But while this new model of communication delivery is viable in that it can streamline daily operations, it is not a drag and drop solution - there are new considerations that have to be made before jumping right into the future.

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Topics: SMB, Cloud Communication

Why Cloud Technology is an Asset for Small Businesses

Posted by Cate Thompson, Inside Cloud Sales Rep

August 14, 2014; 10:34 AM

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Topics: Cloud Communication

Cultural shift toward VoIP must be embraced through SIP trunking

Posted by Jason Hearon, Vice President of Sales

August 12, 2014; 1:34 PM

For as long as it has been around, VoIP has never been looked to the way it is today. As a growing number of people are finding that voice calls can be easily - and more cost-effectively - made over the Internet, there's an increasing migration away from traditional telecom. For businesses still operating legacy circuits, this might feel a little unsettling. Now that a larger segment of the general population is expecting VoIP-level connectivity, there's some pressure being felt by the companies that haven't adapted.

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Topics: SMB

Growing companies need cloud agility

Posted by Bill Hall, Vice President of Business Development

August 6, 2014; 8:48 AM

Traditionally, the functionality of phone systems for small business have been limited. Lacking the ability to make upgrades and facing larger competitors with advanced communications networks, growing organizations have been historically placed at a significant disadvantage in regards to telecom.

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Cloud communications are changing perceptions

Posted by Cate Thompson, Inside Cloud Sales Rep

July 30, 2014; 11:28 AM

There's been very few technology in recent history that has been anywhere near as exciting as the cloud. This is not only true for the companies who leverage it, but also for the ones who provide the services as well, especially as a single source communications platform. 

The traditional sales and support methods no longer work in today's unified communications-based world. Instead of focusing on a product's capabilities and features, there is now a much stronger need for providers and resellers to provide custom solutions for their clients.

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Topics: Cloud Communication

Increasing UC popularity creates channel partner opportunities

Posted by Camaryn Bolton, Digital Marketing and Communications

July 24, 2014; 1:24 PM

Today's employee is one that's used to technology in some capacity. They have most likely used a computer to accomplish tasks in their free time and many of them have smartphones or tablets that are constantly being used. As a result, these workers have an understanding of how to leverage their devices in order to meet a goal, be it taking and storing photos or working with company emails.

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3 More Advantages of Cloud Communications

Posted by Casey Ward, Partner Development Manager

July 17, 2014; 8:57 AM

Advantages of the CloudThere is an increasing number of companies that are turning to the cloud for their communications needs. As employees and customers alike continue to leverage advanced telecom tools and services, they will continue expecting this kind of functionality from their employers as well as their companies of choice.

Last week, I discussed four benefits businesses experience from cloud communications. Today, I'd like to cover a few other advantages this technology can bring to enterprises:

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Topics: Cloud Communication

Toll Fraud - Billions of dollars a year in lost revenue - Could you be next?

Posted by Elaine Blodgett, Zeus Communications South, LLC

July 16, 2014; 4:01 PM

At a recent meeting, I spoke to Dealers that work with equipment and carrier services. My first message was about addressing the growing concern over Toll Fraud. The numbers are staggering: billions of dollars a year are lost to thieves and hackers, so investing in a service committed to the security of your end-users is important for your customers’ business and yours.

Acquiring new customers takes an investment of time and money from your business, so it is good to make sure you provide services that address a specific need. Offering SIP Trunks is a great way to attract new customers who may have concerns over security. Why risk a customer and ongoing sales when, with a little attention, a customer’s system can be protected against toll fraud, reaping big benefits for the customer and your business. 

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Topics: Toll fraud

4 benefits for utilizing a cloud communications system

Posted by Casey Ward, Partner Development Manager

July 10, 2014; 11:00 AM

Why do people seek out the cloud? After all, the service cloud provides is not all that different from older technology traditionally used in offices. Yet there is still a draw to it. This is because the cloud offers the kind of connectivity craved by enterprises for decades: it's flexible, easy to use and can be deployed anywhere.

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Topics: Cloud Communication

The advantages of cloud communications

Posted by Kimberley Drobny, Vice President, Marketing

July 8, 2014; 11:21 AM

There is plenty of discussion going on about the direction of enterprise communications. As issues like mobility start pushing toward center stage, telecom channels as we know them have started to become redefined. Simply put, it is no longer a matter of how operational a service is, but how benefitial to a company it will be.

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Topics: Cloud Communication