4 Reasons the Desk Phone is Alive and Well

Posted by Kimberley Drobny, Vice President, Marketing

January 5, 2016; 3:30 PM

In the past decade, the shift to a mobile working lifestyle has been nothing short of a global phenomenon. With a large part of the workforce migrating away from the office, one could easily assume that the demise of the desk phone is imminent. However, recent studies have shown that this isn’t necessarily true. 

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Topics: technology, product development

Finding a Work-Life Balance During the Holidays with VoIP

Posted by Kimberley Drobny, Vice President, Marketing

December 22, 2015; 3:30 PM

The holiday season is in full swing, which means more people are travelling and vacationing than any other time of year. This is also the time when many struggle to maintain a healthy work-life balance. The most wonderful time of the year can often become the most stressful – with increased end-of-the year workloads, family obligations, holiday parties and travel, it’s easy to get caught up in the commotion.  

The act of effortlessly managing a work-life balance during the holidays is an art we all wish to master. Here are a few tips and tricks to help with juggling all of life’s priorities while remaining productive at work during the busy holiday season.

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Topics: corporate wellness

3 Ways VoIP Makes Collaboration Easier

Posted by Kimberley Drobny, Vice President, Marketing

December 15, 2015; 3:30 PM

One of the best ways for any business to fully utilize its skills and resources is by improving the collaboration process. In order to collaborate effectively, employees need tools that allow them to participate from any place at any time. More and more businesses are beginning to incorporate VoIP services as a way to make collaboration as seamless an experience as possible.

Here are three ways businesses today are using VoIP to help improve business processes through superior collaboration:

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Topics: BYOD, Voice over IP (VoIP)

How VoIP Keeps Communication Easy in Inclement Weather

Posted by Kimberley Drobny, Vice President, Marketing

December 1, 2015; 3:30 PM

Winter is on the horizon, and with the arrival of winter comes the snow and ice that makes everyday tasks excruciatingly difficult. Heavy snow and ice can cause damage to power grids and telephony infrastructures, which can have serious consequences for organizations that rely on them for communicating and other business needs. Without phone lines some companies may encounter a serious loss in sales and dissatisfied customers.

Not only can inclement weather disrupt day-to-day operations, but it also poses as a hazard for employees and their commute to and from the office. Icy roads can slow traffic down to a crawl and the potential for accidents is significantly increased. This can have a seriously negative impact on the availability of your employees and can result in low output for companies who rely on their employees being in the office in order to keep things running smoothly.

 

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Topics: Cloud Communication, Voice over IP (VoIP), mobility

A Short History on Unified Communications

Posted by Kimberley Drobny, Vice President, Marketing

November 24, 2015; 3:30 AM

Unified Communications was born as a result of the development of VoIP back in the late 1980’s and early 1990’s. The first attempt to make voice an application on the data network was being marketed in the mid 90’s with the term AVVID, or Architecture for Voice Video and Integrated Data, by a small company named Celsius who had just been acquired by Cisco.

With the development of the Linux operating system kernel, more and more startups began mirroring Cisco’s example by building a cheap PBX with features focused around helping small and medium sized companies.

 

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Topics: BYOD, Cloud Communication, Voice over IP (VoIP), Unified Communications (UC), mobility

Separating Work and Personal Communications

Posted by Kimberley Drobny, Vice President, Marketing

November 10, 2015; 3:30 PM

As the BYOD and mobile workforce movement continues to grow in popularity, some are finding that while the idea of using their own technology helps them to be more efficient, the risk of personal data crossing over with business – and vice versa – is cause to be hesitant.

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Topics: Cloud Communication, mobility

3 Considerations When Choosing a VoIP System

Posted by Kimberley Drobny, Vice President, Marketing

October 27, 2015; 3:30 PM

Businesses are adapting VoIP as a means for establishing a more flexible and affordable solution to their unified communications needs. The ability of VoIP to improve a company’s operation efficiency and cut telecommunication costs, all the while increasing overall performance, has made it the superior choice for businesses when building a telephony system.

 

However, within the VoIP market there are some options that may better fit your company than others, so it’s important to consider how offerings can differ from one another. Choosing the right UC system for your business can come with risks, so in order to help you choose the solution that will best fit your needs, consider the following areas:

 

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Topics: Voice over IP (VoIP), Unified Communications (UC), mobility

Integration with Intellitouch

Posted by Kimberley Drobny, Vice President, Marketing

October 15, 2015; 4:00 PM

When it comes to your company’s PBX, there are some pieces that are more important than others. These days the market is crowded with providers promising you one feature or another, but it’s not true that more is better. In fact, diluting your network’s communications with useless features opens it up to the possibility of facing more failures and difficulties than is acceptable. It’s even more frustrating when you’re trying to diagnose the problem, only to find that the company responsible for producing your desk phone is an entirely different company than the one that created the phone system. Solving the issue has just become two-times more difficult than it was before, when all you want is for your phone system to just work.

 

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Topics: Cloud Communication, Voice over IP (VoIP), Unified Communications (UC), mobility

Stimulating Mobility with BYOD Without Sacrificing Business Integrity

Posted by Kimberley Drobny, Vice President, Marketing

October 13, 2015; 4:00 PM

Businesses are beginning to see the positive consequences of allowing employees to use their own devices for work, and as a result many are implementing it as common practice. However, as BYOD becomes more common in the workplace, some executives worry about the threat these devices could potentially present to their business infrastructure. In some cases this fear is enough to prevent a company from allowing BYOD policies, regardless of the benefits. They don’t believe the risk is worth the reward.

 

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Topics: BYOD, Cloud Communication, Voice over IP (VoIP), mobility

Don’t Fear the Cloud

Posted by Kimberley Drobny, Vice President, Marketing

October 8, 2015; 3:00 PM

Although cloud based technology isn’t exactly new, we’re still learning the different ways it can be used to improve business operations and processes. While the technology has already proven to be a positive commodity to most businesses, there are surprisingly still some out there who are fearful of integrating the cloud into their existing company infrastructure. Part of this is in response to the few highly publicized cloud breaches and security, but for many it’s also due to a lack of knowledge, particularly regarding the option of the hybrid cloud. 

 

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Topics: Cloud Communication, Voice over IP (VoIP), mobility