Have no fear, the cloud is here!

Posted by Casey Ward, Partner Development Manager

November 17, 2014; 12:08 PM

Look, up in the sky! It's a bird! It's a plane! It's the cloud!

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Topics: Cloud Communication, Unified Communications (UC)

Hold your breath and take the SIP trunking plunge

Posted by Jason Hearon, Vice President of Sales

November 12, 2014; 11:18 AM

It should be no secret by now that VoIP is a valuable business asset. When it first appeared in the '90s, it was more of a novelty than anything else. Some companies may have invested in it, but for the most part people were satisfied using landline connections. But the technology behind VoIP has made leaps and bounds in the way of progress, leading to an explosion in popularity - namely with enterprises. According to industry expert Tak Sato, this is chiefly thanks to modern VoIP's ability to save an organization significantly on their communications bills.

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Topics: Voice over IP (VoIP), SIP trunking

Mobility Wars, Episode VI: Return of the Roadwarriors

Posted by Shawn Guenther, Vice President of Product Management & Development

November 6, 2014; 8:45 AM

In my last two blogs, I’ve been building a case that mobility is changing the face of unified communications. I’ve covered the “what” and the “how,” but the case that remains to be made is “why” and for that we need to expand our examination of those who use unified communications.

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Topics: mobility

Need mobile communications? Consider SIP trunking

Posted by Jason Hearon, Vice President of Sales

November 5, 2014; 9:19 AM

There is something distinctively different about today's workforce. Modern professionals love to use their mobile devices to reach their goals. Often, this makes legacy systems seem increasingly dated. Remote access to enterprise networks is fast becoming the new status quo for enterprises of all sizes. According to Business Review Australia contributor Paul Mulvenna, much of this transition has to do with the growing need for effective engagement.

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Topics: SIP trunking, mobility

UC can't be a Frankenstein network

Posted by Jason Hearon, Vice President of Sales

October 28, 2014; 10:36 AM

The modern smartphone user is accustomed to finding their own solutions. App stores make it possible to find free tools that can fill any need possible. But while enterprises have to embrace mobility, allowing their staff members to choose their own software can create a monster of a problem - namely in terms of communications.

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Topics: Unified Communications (UC)

Cloud VoIP haunted by poor understanding

Posted by Casey Ward, Partner Development Manager

October 27, 2014; 10:21 AM

One of the biggest talking points in the cloud conversation is security. Some people believe that reported cloud-related problems are enough to write the technology off as dangerous for business use. While things like toll fraud can scare many people into thinking that the cloud should be avoided for communications, there is something to remember - the cloud is only as strong as the protections put in front of it. Just like every other technology, the cloud fail if it is not deployed or managed correctly. 

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Topics: Cloud Communication

Don't get spooked by cloud horror stories

Posted by Casey Ward, Partner Development Manager

October 22, 2014; 9:10 AM

October is well upon us, and Halloween is drawing closer. This is the time of year when scary stories are told around the campfire and kids get spooked by tales of ghosts and goblins. But year-round, there is another kind of horror story woven in the business world - one surrounding the cloud and it's perceived weaknesses.

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Topics: Cloud Communication

Mobility Wars, Episode V: The Single Source Strikes Back

Posted by Shawn Guenther, Vice President of Product Management & Development

October 21, 2014; 11:17 AM

Famed food personality Alton Brown loved to wax philosophical on his show Good Eats about the waste and clutter of what he calls “unitaskers,” implements that can only be used to do one thing. Garlic presses, grenades and miter boxes are counted in this number. But the business world never picked up this idea; entrepreneurs are called all over the web to specialize. Phil Dumontet, founder of the rapid restaurant delivery business DASHED, wrote for Inc. that “if you do too many things at once, you’ll be mediocre at all of them.” He exhorts us to “do one thing, and do it really well.”

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Topics: mobility

Mobility Wars, Episode IV: A New UC

Posted by Shawn Guenther, Vice President of Product Management & Development

October 16, 2014; 11:21 AM

“Unified Communications.” The very phrase elicits a vast array of definitions, opinions, and ideas. Like the Force wielded by Obi Wan Kenobi in Star Wars, UC is an indefinable and invisible influence invoked to persuade, mystify and confuse. Because it means different things to different people there exists no standard of behavior, features or protocols. Perhaps it is this lack of standardization that has led nojitter contributor Irwin Lazar to write about the unfulfilled promise of UC.

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Topics: mobility

Unified communications let businesses have it all if deployed properly

Posted by Jason Hearon, Vice President of Sales

October 13, 2014; 9:37 AM

Freddie Mercury of Queen famously once sang, "I want it all." Businesses are carrying a similar tune these days in terms of their communication networks. The time of siloed endpoints and scattered channels is over - unified communications has arrived.

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Topics: Unified Communications (UC)