3 Ways VoIP Makes Collaboration Easier

Posted by Kimberley Drobny, Vice President, Marketing

December 15, 2015; 3:30 PM

One of the best ways for any business to fully utilize its skills and resources is by improving the collaboration process. In order to collaborate effectively, employees need tools that allow them to participate from any place at any time. More and more businesses are beginning to incorporate VoIP services as a way to make collaboration as seamless an experience as possible.

Here are three ways businesses today are using VoIP to help improve business processes through superior collaboration:

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Topics: BYOD, Voice over IP (VoIP)

A Short History on Unified Communications

Posted by Kimberley Drobny, Vice President, Marketing

November 24, 2015; 3:30 AM

Unified Communications was born as a result of the development of VoIP back in the late 1980’s and early 1990’s. The first attempt to make voice an application on the data network was being marketed in the mid 90’s with the term AVVID, or Architecture for Voice Video and Integrated Data, by a small company named Celsius who had just been acquired by Cisco.

With the development of the Linux operating system kernel, more and more startups began mirroring Cisco’s example by building a cheap PBX with features focused around helping small and medium sized companies.

 

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Topics: BYOD, Cloud Communication, Voice over IP (VoIP), Unified Communications (UC), mobility

Stimulating Mobility with BYOD Without Sacrificing Business Integrity

Posted by Kimberley Drobny, Vice President, Marketing

October 13, 2015; 4:00 PM

Businesses are beginning to see the positive consequences of allowing employees to use their own devices for work, and as a result many are implementing it as common practice. However, as BYOD becomes more common in the workplace, some executives worry about the threat these devices could potentially present to their business infrastructure. In some cases this fear is enough to prevent a company from allowing BYOD policies, regardless of the benefits. They don’t believe the risk is worth the reward.

 

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Topics: BYOD, Cloud Communication, Voice over IP (VoIP), mobility

BYOD: Solutions Must Solve Problems and Foster Adoption

Posted by Kimberley Drobny, Vice President, Marketing

June 18, 2015; 2:58 PM

Given the challenges created when employees use personal devices for workplace communication, companies must take the time to explore all of their BYOD options. After all, whatever solution is chosen will have to do more than just address company concerns. It must be something that the employees will actually use. 

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Topics: BYOD, Cloud Communication, mobility

This Data Is Brought to You by the Letters A, T, and T

Posted by Lorie Robinson, Product Manager

January 21, 2014; 4:01 PM

The annual Consumer Electronics Show (CES) was held recently, and one company’s announcement caught the eye of the technology blogosphere. In a bold move, AT&T introduced its long-rumored Sponsored Data billing program. Mobile app developers and content providers can now pay AT&T to sponsor bits of data consumed by their customers, rather than counting it against the customer’s data plan.

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Topics: BYOD, technology, net neutrality, product development, Federal Communications Commission (FCC)

Where, Oh Where Has My Billable Time Gone?

Posted by Lorie Robinson, Product Manager

December 19, 2013; 3:20 PM

Recently, the International Legal Technology Association (ILTA) published the results of its 2013 Technology Survey. Almost 500 firms responded, representing more than 88,000 lawyers and 189,000 total users. Buried among the detailed analyses of hardware, software, network, and telecommunication purchases and preferences was this nugget:

Question: What are you using for time entry on mobile devices?

Response: 80% None/Do Not Use

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Topics: BYOD

Abillity, the ABA Techshow, and a Pygmy HippopoTIMEus

Posted by Lorie Robinson, Product Manager

April 11, 2013; 11:00 AM

Last week I had the pleasure of traveling to Chicago to launch ESI’s latest product, Abillity™, at the American Bar Association Techshow. The ABA Techshow is one of the largest, most well respected legal technology conferences in the U.S. It’s a must for anyone launching new technology geared toward legal professionals.

I was accompanied by three famous ESI faces: George Platt, President/COO; Ron Owens, VP of Product Management and Cloud Services; and Jason Hearon, Director of Sales. Together, we braved the Windy City in early spring — one of us without a jacket! — and descended upon the Hilton Chicago, where we mingled with a lively mix of attorneys, paralegals, legal assistants, law office managers, practice management advisors, IT directors, law librarians, and legal technology and marketing consultants.

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Topics: BYOD

Reflecting on a Transformative Year

Posted by George Platt, President and Chief Executive Officer

September 19, 2012; 11:00 AM

As I’m writing this, it’s hard to believe that one year has already passed since I took the reins of ESI as President and COO. This makes it the perfect time to reflect on the past year. As I have familiarized myself with ESI’s products, services and culture, it has become clear to me that the key ingredients to our continued success are our great team of employees and Resellers.

From day one, the welcoming atmosphere led by company Chairman and Founder, Eric Suder and CEO, Doug Boyd, along with ESI’s family of employees and supportive Resellers, made for a smooth transition. I was able to seamlessly blend experiences gained while working at other premise and cloud technology companies with the product development and business demands of my new position. At the outset, I had the confidence and freedom to explore ESI’s existing infrastructure through the lens as the “new guy” with no pre-conceived notions. I’m happy to say that my first impression regarding the collaborative nature of the company proved correct. The great ownership group, which has led ESI for 25 years amid a tough competitive environment, reflects a culture of integrity, responsiveness, and a Reseller-centric approach to the development of innovative communications products. As is true for any technology company, we are not perfect. However, one of the keys to our continued success has been the great relationship we have maintained with our Reseller channel. That relationship has been formed through years of communication and mutual respect that resonates from the initial sales process to technical support.

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Topics: BYOD, technology