How VoIP Keeps Communication Easy in Inclement Weather

Posted by Kimberley Drobny, Vice President, Marketing

December 1, 2015; 3:30 PM

Winter is on the horizon, and with the arrival of winter comes the snow and ice that makes everyday tasks excruciatingly difficult. Heavy snow and ice can cause damage to power grids and telephony infrastructures, which can have serious consequences for organizations that rely on them for communicating and other business needs. Without phone lines some companies may encounter a serious loss in sales and dissatisfied customers.

Not only can inclement weather disrupt day-to-day operations, but it also poses as a hazard for employees and their commute to and from the office. Icy roads can slow traffic down to a crawl and the potential for accidents is significantly increased. This can have a seriously negative impact on the availability of your employees and can result in low output for companies who rely on their employees being in the office in order to keep things running smoothly.

 

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Topics: Cloud Communication, Voice over IP (VoIP), mobility

A Short History on Unified Communications

Posted by Kimberley Drobny, Vice President, Marketing

November 24, 2015; 3:30 AM

Unified Communications was born as a result of the development of VoIP back in the late 1980’s and early 1990’s. The first attempt to make voice an application on the data network was being marketed in the mid 90’s with the term AVVID, or Architecture for Voice Video and Integrated Data, by a small company named Celsius who had just been acquired by Cisco.

With the development of the Linux operating system kernel, more and more startups began mirroring Cisco’s example by building a cheap PBX with features focused around helping small and medium sized companies.

 

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Topics: BYOD, Cloud Communication, Voice over IP (VoIP), Unified Communications (UC), mobility

Separating Work and Personal Communications

Posted by Kimberley Drobny, Vice President, Marketing

November 10, 2015; 3:30 PM

As the BYOD and mobile workforce movement continues to grow in popularity, some are finding that while the idea of using their own technology helps them to be more efficient, the risk of personal data crossing over with business – and vice versa – is cause to be hesitant.

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Topics: Cloud Communication, mobility

Integration with Intellitouch

Posted by Kimberley Drobny, Vice President, Marketing

October 15, 2015; 4:00 PM

When it comes to your company’s PBX, there are some pieces that are more important than others. These days the market is crowded with providers promising you one feature or another, but it’s not true that more is better. In fact, diluting your network’s communications with useless features opens it up to the possibility of facing more failures and difficulties than is acceptable. It’s even more frustrating when you’re trying to diagnose the problem, only to find that the company responsible for producing your desk phone is an entirely different company than the one that created the phone system. Solving the issue has just become two-times more difficult than it was before, when all you want is for your phone system to just work.

 

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Topics: Cloud Communication, Voice over IP (VoIP), Unified Communications (UC), mobility

Stimulating Mobility with BYOD Without Sacrificing Business Integrity

Posted by Kimberley Drobny, Vice President, Marketing

October 13, 2015; 4:00 PM

Businesses are beginning to see the positive consequences of allowing employees to use their own devices for work, and as a result many are implementing it as common practice. However, as BYOD becomes more common in the workplace, some executives worry about the threat these devices could potentially present to their business infrastructure. In some cases this fear is enough to prevent a company from allowing BYOD policies, regardless of the benefits. They don’t believe the risk is worth the reward.

 

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Topics: BYOD, Cloud Communication, Voice over IP (VoIP), mobility

Don’t Fear the Cloud

Posted by Kimberley Drobny, Vice President, Marketing

October 8, 2015; 3:00 PM

Although cloud based technology isn’t exactly new, we’re still learning the different ways it can be used to improve business operations and processes. While the technology has already proven to be a positive commodity to most businesses, there are surprisingly still some out there who are fearful of integrating the cloud into their existing company infrastructure. Part of this is in response to the few highly publicized cloud breaches and security, but for many it’s also due to a lack of knowledge, particularly regarding the option of the hybrid cloud. 

 

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Topics: Cloud Communication, Voice over IP (VoIP), mobility

VoIP: The Business Communications Game Changer

Posted by Kimberley Drobny, Vice President, Marketing

September 10, 2015; 2:30 PM

The emergence of voice over IP technology in the mid-90s forever changed the way we communicate. Globalization was then and continues to be on the rise, and businesses need a way to connect across larger distances and with more reliability. VoIP surfaced as the advanced, integrated solution these businesses were searching for, and the technology continues to serve as the premier method of communication for organizations across the globe.

Here we’ll explore the three primary attributes of VoIP that contributed to its rise and eventual domination of business communications.

 

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Topics: telephony, Cloud Communication, Voice over IP (VoIP), blog

Cloud Choices

Posted by Doug Wade

August 18, 2015; 4:00 PM

The Cloud PBX market has matured rapidly, becoming the primary driver of growth in business voice solutions today and resulting in thousands of providers offering business phone systems in the cloud.  Most of these providers are offering new choices in service, deployment models, end-points, and various other collaboration applications to their customers. 

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Topics: Cloud Communication, mobility

The Importance of Network Security

Posted by Kimberley Drobny, Vice President, Marketing

August 11, 2015; 4:00 PM

According to Bloomberg​ Businessweek contributor Paul Barrett, there are two types of corporations: "those that have been hacked and those that don't know yet they've been hacked." In the case of Sony Pictures, the former is the most applicable description. 

But this has not always been the case. Sony definitely didn't know when it was being hacked or for how long it had been happening when the company's IT department was found to be severely lacking in function and security. According to Gizmodo contributor Ashley Feinberg, one document leaked in the Sony Pictures hack revealed that there was serious concern - and little action - regarding organizational IT shortcomings.

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Topics: Cloud Communication, product development, mobility

Dispelling small business worries about office phone systems

Posted by Kimberley Drobny, Vice President, Marketing

August 4, 2015; 4:00 PM

So you run a small business that's on the verge of getting an office phone system. Congratulations! But unfortunately, there are a few things holding you back. What's slowing down the shift are some fears that you have about what a move to an advanced business phone system means. To help you out with those, let's take a look at the fears - and provide answers that will ease your mind. 

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Topics: SMB, Cloud Communication