The desk phone isn’t dead

Posted by Megan Szukala

September 13, 2017; 3:14 PM

We reject the idea that the desk phone is dead. It’s still a critical part of the business communications ecosystem. All that’s changed is that now the desk phone is not alone. With the emergence of mobile devices and messaging technologies, employees now have other options when it comes to communicating with each other or clients and customers. That means preferences have to change and systems need to mature.

 

A better desk phone and integrated systems are more important than ever. We sat down with our CEO, George Platt, for a few minutes to talk about ESI’s new ePhone7 and why it’s critical that all aspects of a unified communications system be integrated.

 

 

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Topics: technology, product development, Desk Phone

Does learning how to use your business phone leave you in the weeds?

Posted by Eddie Weakley, Sr. Product Manager

July 26, 2017; 9:00 AM

When was the last time you bought a new mobile phone and had to use the 200 page user’s guide that came in the box? Heck, I’m guessing in your excitement you quickly opened the package, threw the box to the side, turned your focus on powering up the phone and downloading all the apps you have grown to enjoy. You may be thinking, why is it so easy for me to set up my mobile phone and quickly talk to who I want to talk to? Well maybe not, that could just be me, I have been in the telecommunications industry for eight years and started my journey at Samsung mobile. The mission at Samsung was very clear: beat Apple and provide a device that is easy to use.

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Topics: mobility, Desk Phone