We reject the idea that the desk phone is dead. It’s still a critical part of the business communications ecosystem. All that’s changed is that now the desk phone is not alone. With the emergence of mobile devices and messaging technologies, employees now have other options when it comes to communicating with each other or clients and customers. That means preferences have to change and systems need to mature.
A better desk phone and integrated systems are more important than ever. We sat down with our CEO, George Platt, for a few minutes to talk about ESI’s new ePhone7 and why it’s critical that all aspects of a unified communications system be integrated.